CVAA offers free, confidential health insurance counseling to current or potential Medicare beneficiaries through the State Health Insurance Assistance Program (SHIP). SHIP counselors are available to help seniors and their families settle complicated insurance issues.
Our counselors resolve insurance confusion in the following programs:
- Medicare (including Medicare Part D)
- Medicaid and VHAP
- Medigap Supplemental Insurance
- VPharm (Vermont's prescription drug coverage program for people with Medicare)
- VHAP-Pharmacy, VScript and Healthy Vermonters (HVP)
We can help you with...
- Questions about Medicare, Medicaid or other health insurance coverage
- Questions about Durable Medical Equipment coverage
- Selecting and enrolling in a Medicare Part D plan
- Problems obtaining your medications with Medicare Part D coverage
- Sorting out confusing medical bills and statements
- Filing health benefits claims or appealing denial of coverage
- Identifying and correcting claims errors
Relevant 60+ Columns:
- February 18, 2008 - Getting Private Insurance Through Medicare
- December 17, 2007 - Avoiding Medicare's Doughnut Hole
- November 12, 2007 - Medicare Part D
Useful links:
- Paying for Prescriptions - Compiled by our SHIP Counselors
- Centers for Medicare and Medicaid Services (CMS)
- Office of Vermont Health Access (OVHA)
- Department of Banking, Insurance, Securities and Health Care (BISHCA)
- Shopping for Medicare Supplement Insurance - Consumer Tips (published by BISHCA)
- Social Security Administration
- Medicare Rights Center
- Medicare Error, Fraud and Abuse (VMPP)
- National Clearinghouse for Long-Term Care Information
To learn more about the Senior Health Insurance Program, please call our Senior HelpLine at 1-800-642-5119 or email us at info@cvaa.org.




